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A multinational Life Sciences corporation needed billing statements translated into English from Korean, Chinese and Japanese. With offices located around the world, the company recognized its current workflow had areas of opportunity for improvement. The process in place funneled all translation work to an internal team of multilingual employees in China. This system proved inefficient and put undue pressure on the Chinese staff.
The final phase of the company’s translation workflow entailed the billing documents being sent to the Philippines after being converted into English. All of these components needed to be streamlined under the company’s limited budget, and in an environment that had rigid turnaround times.
By using a flexible, AI-driven language platform, new levels of productivity and financial return became possible.