Using Video Remote Interpretation Services to Provide a Personal Approach to Virtual Healthcare

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When COVID-19 cases began to surge in the United States in the spring of 2020, a major American government contractor was tasked with the urgent assignment to convert a large urban convention center into a 400-bed field hospital specifically for the treatment of COVID-19 patients.

This major government contractor needed a language partner that could move quickly. Here’s how United Language Group delivered critical interpreting services for limited English, deaf and hard of hearing patients.