How a Fortune 500 Healthcare Payer Reduced Medical Claims Translation Costs by 30%

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Within the healthcare industry, machine translation (MT) has rapidly come into focus as a solution for managing turnaround time, efficiency, and cost within the translation process. However, as organizations move to use this technology, a few additional key challenges have been identified:
  • Security concerns relating to personal health information (PHI) and data retention
  • Where and how to apply MT for success
  • How and if MT will impact regulatory quality demand
Taking these into consideration, a major U.S. health insurer was looking to turnaround time and manage costs while adhering to a 99.5% regulated quality requirement when processing thousands of medical claims every month.