healthcare webinar recording

The need for telehealth capabilities have skyrocketed due to the COVID-19 pandemic. But how can you ensure there's proper communication, quality and safety for your members and patients with limited English proficiency (LEP)? Hear from The Joint Commission about how to prepare for your next survey.

Our guest speaker, Dr. Christina Cordero, Project Director, Department of Standards and Survey Methods Division of Healthcare Quality Evaluation from The Joint Commission will:

• Provide an overview of how telehealth has expanded during the COVID-19 pandemic
• Discuss The Joint Commission’s approach to evaluating the quality and safety of telehealth services
• Review The Joint Commission’s expectations for patient-provider communication