Vaccine Equity Program

Building trust, increasing engagement and providing equity for Limited English Proficiency (LEP) patients

Assisting LEP Patients From Start to Finish

We know the importance of providing LEP patients equal access to healthcare, and the COVID-19 vaccine rollout should not be any different. The creation of the Vaccine Equity Program came from our deep understanding of the LEP patients' journey. This program includes five key touchpoints to keep LEP patients engaged and to ensure a positive patient experience.

HubSpot Video


Building Trust

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1. Educate

Educate and support
communities through
localized content

Drive Awareness Icon

2. Drive Awareness

Build trust within the
community by using
in-language vaccine

Providing Equity

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3. Inform & Schedule

Provide vaccine
scheduling and FAQ
support through

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4. Administer

Provide language
access resources and
support at vaccination

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5. Follow-Up

Outreach and
monitoring support of
2nd dosage to ensure
vaccine completion

Build Trust + Provide Equity

The Vaccine Equity Program’s 5 step approach allows all eligible individuals to receive the vaccine regardless of language or cultural barriers. Become a leader in health care; contact our health outcomes team today!